Technical and Account Phone support will be available from 3pm to 7pm PST Wednesday December 27th through Friday December 29th. No phone support will be offered on Monday December 25th, Tuesday December 26th, or Monday January 1st.
Technical and Account Chat support will remain available during its normal hours of operation, Monday through Friday 10am through 7pm PST.
Technical and Account Email support is available any time at http://station.sony.com/email
The technical and account support knowledgebase is also available any time at http://station.sony.com/kb
Technical and Account Phone Support will return to its normal hours of operation on Tuesday Jaunuary 2nd which is Monday through Friday 10am through 7pm PST.