All of us here at Sony Online Entertainment would like to wish you a magical holiday season and a happy whatever you celebrate this time of year!
Community Relations has a festive holiday podcast to share with you to get you in the holiday spirit. You can listen to the podcast here!
Also, on Tuesday, December 25th, phone and live chat support will be closed. Please feel free to submit any issue that would require customer service assistance through the in-game petition system or through the help site at http://help.soe.com and we will be happy to assist you.
Happy Holidays, and here's to a great 2013!